Privacy Policy

Last Updated: January 2025

1. Data Collection Overview

Total Mart ("we", "our", or "us") operates the Total Mart website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.

We collect information to provide better services to our users, including personal and non-personal data. This may include your name, email address, phone number, delivery address, payment information, and browsing history.

2. Personal Information Usage

We use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Sending order confirmations and updates
  • Responding to your inquiries and providing customer support
  • Sending marketing emails and promotional offers (with your consent)
  • Improving our services and website functionality
  • Preventing fraud and ensuring security
  • Complying with legal obligations

3. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site performance.

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

4. Third-Party Services

Total Mart may share your information with trusted third parties to deliver our services, including:

  • Payment gateway providers for secure transactions
  • Shipping and logistics partners for order delivery
  • Analytics providers to understand user behavior

We ensure all third parties comply with strict data protection standards.

5. User Rights

You have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to opt-out of marketing communications
  • Right to data portability

6. Data Protection (India - DPDP Act)

We comply with the Digital Personal Data Protection (DPDP) Act, 2023, and ensure robust data protection measures. Your data is protected with industry-standard security protocols including encryption and secure storage. We maintain data only as long as necessary for the purposes stated in this policy.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: