Terms & Conditions

Last Updated: January 2025

1. Service Usage Terms

By accessing and using Total Mart, you agree to comply with all the terms and conditions outlined below.

Users must be at least 18 years old to make purchases. You are responsible for maintaining the confidentiality of your account information and password. You agree to use our platform only for lawful purposes.

2. Product Information Accuracy

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free.

We reserve the right to correct any errors, omissions, or misstatements. We are not responsible for any typographical errors or misprints in our catalog.

3. Payment Terms

All payments must be made through our secure payment gateway. We accept all major payment methods including credit cards, debit cards, and digital wallets.

  • Payment is due at the time of order placement
  • All transactions are secured with encryption
  • Your payment information is never stored on our servers
  • Failed transactions will not result in charges

4. Order Cancellation

Orders can be cancelled within 2 hours of placement if the item has not been dispatched.

  • Cancellations after dispatch are subject to return policy
  • Refunds will be processed within 5-7 business days
  • Cancellation requests must be made through your account
  • Cancelled orders result in full refund to original payment method

5. Limitation of Liability

In no event shall Total Mart, its owners, or employees be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our platform or products.

Our total liability shall not exceed the amount paid for the specific product or service that caused the claim.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in India.

7. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our platform indicates acceptance of updated terms.

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